Recording using external browser doesn't actually record

[Guest daveb]

I've evaluating the trial version but when I try to record using an external browser for a profile, whilst I can see "Recording..." in the left-hand pane, nothing appears under it as I navigate in the browser. This happens for IE and Firefox. Google Chrome however is fine.

 

If I try recording using the embedded browser, after entering the start URL, after an age eventually I get an error in the embedded browser saying "This program cannot display the webpage".

[sergei 0]

If you use an external browser for recording you should record in it, not in the embedded left-hand pane.