X64 Load Agent Permissions

[Guest zebob1494]

Hi, I've installed the X64 Load Agent for WAPT Pro on a Windows 2008 R2 64bit server. This server is joined to an active directory as a regular server. The installation worked without issue but when I opened the Load Engine Manager then selected OK I get the following error:

 

Account "LocalSystem" doesn't have "Full control" permissions to access WAPT Pro data files directory:

 

"C:\Program Files (x86)\SoftLogica\WAPT Pro x64 Load Engine 2.5\TestData"

 

I've attempted to:

- manually enter LocalSystem account with Full Control to the directory but with no change.

- change the directory to C:\WAPT_Testdata and force the security for local system with no change.

- reboot and try again with no change.

- uninstall and reinstall with no change.

 

Application Event Log says:

Information... Event Id 4096 for source WAPT Pro Load Engine cannot be found. ...

 

I've attempted to connect to the Load Agent via WAPT Pro and get:

Offline (Agent in not compatible. Please update it)

 

Has anyone seen this before? I need to get this working urgently.

 

Thanks.

[sergei 0]

Try to change the account for Load Engine service from LocalSystem to Administrator.

[Guest zebob1494]

Attempted this with no change.

[anurag 0]

Hi,

 

I am also facing same issues.I also changed the account for Load Engine service from LocalSystem to Administrator but still facing the same issues.

Can anyone help me in solving this issues urgently.

 

Thanks

[sergei 0]

Also you can try to change data folder or install WAPT Pro to another place.